First City Monument Bank (FCMB) has won the Excellence Award In Retail Banking at the 8th Edition of the New Age Banking Summit Nigeria organised by leading global solutions provider, UMS Conferences. The award is based on the bank’s giant strides and consistent impressive performance in the retail segment of the Nigerian banking industry.
The event was held from September 26 to 27, 2018 in Lagos. The award, organised by UMS Conferences is aimed at honouring organisations that have consistently demonstrated exemplary performance. Interestingly, last year, FCMB won the ‘Excellence Award in Alternate Channel Banking’ at the New Age Banking Summit & Awards.
Speaking on the award, Mr. Olu Akanmu, Executive Director, Retail Banking of FCMB, said; “The award of Excellence in Retail Banking for FCMB is another confirmation of our unequalled commitment in offering cutting-edge and exceptional products and services to our teeming customers and the Nigerian public.”
“As a forward-looking institution built on the culture of excellence, we will continue to raise the bar and sustain the tempo in the provision of simple, helpful and reliable banking services driven by robust technology and best practices.”
Also, the organisers of the awards disclosed that; “The conferment of the ‘Excellence Award in Retail Banking’ on FCMB is in recognition of the outstanding achievements and consistent demonstration of excellence by the Bank in Nigeria’s financial industry’. FCMB has gone extra mile to drive and develop bespoke financial solutions that align with the lifestyles of its existing and potential customers, including those in the retail segment.”
“Among these is the FCMB Education Advisory Service that ensures convenient and affordable education support for the Bank’s customers and by extension, their children in fulfilment of their desire to study abroad and obtain undergraduate and post-graduate degrees. In addition, the Bank in partnership with Virgin Atlantic, Lufthansa and Etihad Airways, offers highly discounted, and convenient travel packages, including flight tickets, to existing and potential customers who fly on the participating Airlines to any part of the world.”
“FCMB is also in collaboration with AVON and Hygeia Health Management Organisations (HMO) to provide a wide range of health plans at discounted rates to customers at local and international hospitals to ensure they live healthier and fuller lives.”