Business, News

FirstBank’s FraudDesk Wins Double Awards

Nigeria’s Foremost financial institution, First Bank Nigeria Plc has won double awards at the Nigerian Electronic Fraud Forum (NeFF) in Lagos recently. The bank announced that its FraudDesk emerged as the “Best FraudDesk” and the “Most Cooperative FraudDesk” in the banking sector.


According to a statement by First Bank: “FirstBank’s FraudDesk emerged as the “Best FraudDesk” and the “most Cooperative FraudDesk” in the industry. The awards are clear recognition of efforts by the bank in combating electronic fraud as well as curbing cyber-crime, thereby frustrating all forms of criminal activities targeted at its valued customers in every nook and cranny of the country.”

See also  Osun Partners Sterling Bank, Others To Launch Tourism Master Plan

“A key asset in the fight against cybercrime and electronic fraud is FirstBank’s world class Security Operations Center (SOC) and FraudDesk with capability to track and monitor customers transactions and carry out intervention efforts and recovery when the need arise using advanced fraud analytics tools and security systems.”

“FirstBank SOC facility with advanced Security technology runs a 24/7 operation with highly skilled staff and State of the art security tools and appliances, the department operates within the office of the Group Executive Technology and Servicers Mr. Callistus Obetta.”

See also  Obasanjo Explodes

Also, Dr. Adesola Kazeem Adeduntan, CEO, FirstBank added that: “Given the growing adoption of alternative channels by the banking community in Nigeria and the increasing threat posed by cybercriminals on the Nigerian paymentsystem, protecting our customers is a challenge the banking industry will continue to face.”

Dr. Adesola Kazeem Adeduntan, CEO, First Bank

“The need to collaborate on all fronts in order to be steps ahead of the cybercriminals remains the only option available to combatting cybercrime which is why FirstBank FraudDesk and other functions within its operation will continue to champion the industry collaborative spirit to ensure security and the protection of evolving electronic payment climate of the financial sector of the Nigerian economy.”