Mr. Muhammad Jibrin, CEO of SunTrust Bank (STB) Limited, a newly licensed regional bank by the Central Bank of Nigeria (CBN) explained why the bank is unique… “Banking is no longer where you go to, it is what people do. Therefore, the only thing that can stand the future is no longer physical branches, but banking services would be driven by technology.”

“Therefore, most customers of tomorrow would no longer be the customers that want to go to the banking hall. So, you need to be able to position the institution to respond positively to the needs and expectations of customers of tomorrow. That is at the heart of our own vision and strategy as tomorrow’s bank today.”