First City Monument Bank (FCMB) has opened a new branch in Nasarawa State. The bank on Tuesday, October 23, 2018 commissioned its new branch in Mararaba-Karu, a satellite settlement town in Nasarawa State, neighbouring Abuja environs, including Nyanya. The new branch is located at Plot 35779, Mararaba Gurku Karu, Nasarawa State.
This makes it three (3), the number of FCMB branches in Nasarawa environs and the 205 branches across Nigeria. The development is in line with bank’s strategic expansion approach and commitment towards bringing banking services directly to the door steps of its existing and potential customers.
Speaking at the commissioning of the new branch, Mr. Adam Nuru, Managing Director of FCMB, said; “This is due to the importance of this area, not just as a residential hub, but as a major gateway to other strategic places in Nasarawa state. Though, most of our customers prefer to carry out transactions from wherever they are, using our alternate channels such as FCMBMobile, FCMBOnline, USSD code and ATMs spread widely across Nigeria, some customers still prefer human interaction when banking.”
“This additional customer touch point will further boost our commitment in providing customers with simple, helpful and reliable banking services, in a conducive and convenient environment.”
Also, the Divisional Head, Service Management & Technology of the bank, Mr. Oluwakayode Adigun, added that; “The bank is committed to strategically grow its network to meet the individual and business aspirations of its growing customer base across segments.”
“The new Karu branch, just like other branches of FCMB across Nigeria, brings with it something special in terms of structure, aesthetics and above all, the excellent customer experience to be provided by our excellent team of professionals. While we strategically pursue our digital agenda as a forward looking financial services operator, we will continue to support the financial inclusion vision of the Central Bank of Nigeria where every customer is adequately served on any channel in which such services are provided to meet their respective lifestyles and needs.”