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Access Bank Educates Customers On Safeguarding Their Accounts

Leading financial institutions, Access Bank Plc has taken to the social media to educate its increasing customers on the need to safeguard their accounts.

In a bid to protect account holders from the looming scam, Access Bank has been at the forefront of the fight against fraud and as a result has swung into action, to debunk fraudulent emails claiming to be from the bank.

The bank took to social media and other platforms to give insights on the scandalous activities of fraudsters. In order to stay safe at this time, Access bank has urged customers to do the following:

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  • Use strong passwords, not share their card number, password, PIN, BVN, OTP with anyone
  • Be careful about using unsecured WiFi connections
  • Only use reputable websites when making purchases, check their account and bank statement regularly to ensure there are no unusual activities on it.

For those who have lost their phones, they can do the following steps to keep their accounts secure:

  • Dial 901911# from any phone
  • Input the registered phone number on the account to be blacklisted
  • USSD profile will be deactivated and blacklisted automatically
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There is a high level of ease with online financial transactions but that ease is also accompanied by a high level of risk. When these measures are followed judiciously, it reduces the risk of being a victim of identity theft and will help one notice instantly if suspicious actions occur.

Access Bank is also encouraging customers to record fraudulent phone conversations and send them to [email protected] in order for them to expose the scam patterns of these fraudsters.

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Remember that Access Bank will never ask for your confidential account details. Call the bank on 01-2712005 or email [email protected] to report any suspected scam. You can connect with the bank’s social media pages on Facebook, Twitter, and Instagram for more tips on how to keep your account safe.